Terms of use

Welcome to the web site or mobile app operated by ITW Global Brands, a division of Illinois Tool Works Inc. (“ITW”). ITW Global Brands is wholly owned by ITW. This web site or mobile app (the "Web Site") provide general information about ITW Global Brands and its products free of charge to users in the United States and Canada.

BY YOUR USE OF THE WEB SITE YOU AGREE TO THESE TERMS AND CONDITIONS (THE "TERMS OF USE"). ITW GLOBAL BRANDS RESERVES THE RIGHT TO CHANGE THESE TERMS OF USE AT ANY TIME AND EACH VISIT YOU MAKE TO THE WEB SITE SHALL BE SUBJECT TO THE CURRENT GUIDELINES.

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE ACCESSING OR USING ANY PART OF THE WEB SITE. BY ACCESSING OR USING THE WEB SITE, YOU AGREE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS OF USE, AS AMENDED FROM TIME TO TIME, AS WELL AS THE ITW GLOBAL BRANDS PRIVACY POLICY. IF YOU DO NOT WISH TO AGREE TO THESE TERMS OF USE, DO NOT ACCESS OR USE ANY PART OF THE WEB SITE. YOUR CONTINUED USE OF THE WEB SITE MEANS THAT YOU ACCEPT AND AGREE TO THE CURRENT OR REVISED TERMS OF USE. IF YOU DISAGREE WITH THE TERMS OF USE (AS AMENDED FROM TIME TO TIME) OR ARE DISSATISFIED WITH THE WEB SITE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEB SITE.

  1. Overview:

    The Web Site has been created solely for the purpose of providing information about ITW Global Brands, and includes information about ITW Global Brands’ products and services, news, press releases, awards, history, and other information.

  2. Copyright Restriction/Use of Content: 

    The entire contents of the Web Site (including all information, software, communications, scripting, photographs, text, displays, videos, graphics, animations and audio) and the design, selection and arrangement thereof, all of which are proprietary to ITW Global Brands or its and are protected by United States and international laws regarding copyrights, trademarks, trade secrets and other proprietary rights. Permission to use the content on the Web Site is granted for personal, non-commercial, and informational uses only or legitimate business purposes related to your role as a current or prospective customer, supplier, or distributor of ITW Global Brands. You may not copy, modify, create derivative works of, publicly display or perform, republish, store, transmit or distribute any of the material on the Web Site without the prior written consent of ITW Global Brands, except to: (a) store copies of such materials temporarily in RAM, (b) store files that are automatically cached by your web browser for display enhancement purposes, and (c) print a reasonable number of pages of the Web Site. All copies must retain any trademarks, copyright notices and other marking with respect to the source of the information. Neither the title nor any intellectual property rights to any information or material in the Web Site are transferred to you but remain with ITW Global Brands or the applicable owner of such content. Except as expressly authorized by ITW Global Brands in writing, you may not reproduce, sell or exploit for any commercial purposes (i) any part of the Web Site, (ii) access to the Web Site, or (iii) use of the Web Site or of any services or materials available through the Web Site.

  3. Use Of The ITW Global Brands Web Site: 

    You agree to use the Web Site only for lawful purposes:

    • (a) Specifically you agree not to do any of the following: (1) upload to or transmit on the Web Site any material that is, in ITW Global Brands’ sole discretion, defamatory, indecent, obscene, harassing, violent, vulgar, inappropriate, or objectionable, or material that is not related to ITW Global Brands’ products, or any material that is, or may be, protected by copyright, without permission from the copyright owner; (2) use the Web Site to violate the legal rights (including the rights of publicity and privacy) of others or to violate the laws of any jurisdiction; (3) intercept or attempt to intercept electronic mail not intended for you; (4) misrepresent an affiliation with any person or organization; (5) upload to or transmit on the Web Site any advertisements or solicitations of business; (6) restrict or inhibit use of the Web Site by others; (7) upload or otherwise transmit files that contain a virus or corrupted data; (8) collect information about others (including e-mail addresses) without their consent; (9) download a file or software or include in a message any software, files or links that you know, or have reason to believe, cannot be distributed legally over the Web Site or that you have a contractual obligation to keep confidential (notwithstanding its availability on the Web Site); (10) post "spam," transmit chain letters or engage in other similar activities; or (11) engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Web Site, or which, as determined by ITW Global Brands, may harm ITW Global Brands or users of the Web Site or expose them to liability.
    • (b) Any content and/or opinions uploaded, expressed or submitted to a message board, chatroom or any other publicly available section of the Web Site (including password-protected areas), and all articles and responses to questions, other than the content provided by ITW Global Brands and, are solely the opinions and responsibility of the person or entity submitting them and do not necessarily reflect the opinions of ITW Global Brands. ITW Global Brands cannot guarantee the identity of any other users with whom you may interact in the course of using the Web Site or the authenticity of the data provided by other users. ITW Global Brands will not be liable for any errors or omissions in such content. You understand and acknowledge that you are responsible for whatever content you submit, and you, not ITW Global Brands, have full responsibility for such content, including its legality, reliability and appropriateness. By uploading or otherwise transmitting material to any area of the Web Site, you warrant that the material is your own or is in the public domain or otherwise free of proprietary or other restrictions and that you have the right to post it to the Web Site. You grant to ITW Global Brands the right to use all content you upload or otherwise transmit to the Web Site in any manner ITW Global Brands chooses, including, but not limited, to copying, displaying, performing or publishing it in any format whatsoever, modifying it, incorporating it into other material or making a derivative work based on it.
    • (c) ITW Global Brands reserves the right, but does not assume any responsibility, to (1) remove any material posted on the Web Site which ITW Global Brands, in its sole discretion, deems inconsistent with its policies and procedures with respect to the relevant online forum, including any material ITW Global Brands has been notified, or has reason to believe, constitutes a copyright infringement; and any material that is not related to the relevant discussion or chat forum; (2) terminate any user’s access to all or part of the Web Site; and (3) reformat, excerpt or translate any content submitted by you. However, ITW Global Brands can neither review all material before it is posted on the Web Site nor ensure prompt removal of objectionable material after it has been posted. Accordingly, ITW Global Brands assumes no liability for any action or inaction regarding transmissions, communications or content provided by third parties. ITW Global Brands reserves the right to take any action it deems necessary to protect the personal safety of users of the Web Site and the public; however, ITW Global Brands has no liability or responsibility to anyone for performance or nonperformance of the activities described in this paragraph.
    • (d) Your failure to comply with the provisions of (a) or (b) above may result in the termination of your access to the Web Site and may expose you to civil and/or criminal liability.
  4. Trademarks: 

    ITW owns various trademarks that are used throughout its and ITW Global Brands’ web sites.  Such trademarks and all related product and service names, designs and slogans are ITW trademarks. You may not use such mark without prior written permission from ITW Global Brands or ITW, as applicable. All other names, brands and marks are used for identification purposes only and may be trademarks or registered trademarks of their respective owners.

  5. Dealings with Distributors and Other Merchants: 

    If you choose to correspond, participate in a promotion or engage in transactions with any distributor or other merchant found on or through the Web Site, you acknowledge and agree that ITW Global Brands is not a party to, and will not be responsible for, your interaction with such distributor, including its treatment of your information and the terms and conditions applicable to any transaction between you and the distributor or merchant. The terms of your interaction with any distributor or other merchant are solely between you and such distributor or merchant. You agree that ITW Global Brands will have no responsibility or liability for any loss or damage of any kind that you may suffer as the result of any such interaction or the presence of such distributor or merchant on the Web Site.

  6. Disclaimer: 

    You assume all responsibility and risk for the use of the Web Site. ITW Global Brands does not assume any liability for the materials, information and opinions provided on, or available through, the Web Site (the "Site Content"). Any of the Site Content may include technical inaccuracies or typographical errors. ITW Global Brands has the right to make changes and updates to the Site Content without prior notice. Neither the Site Content nor any advice or information given by ITW Global Brands or its employees shall create any warranty. Reliance on such advice, information or the Site Content is solely at your own risk, including without limitation any safety guidelines, resources or precautions related to the installation, operation, maintenance or repair of ITW Global Brands equipment or any other information related to safety that may be available on through the Web Site. To the extent permitted by law, ITW Global Brands disclaims any liability for injury or damages resulting from the use of thereof.

    Because some jurisdictions do not allow this exclusion, the above limitations may not apply to you and do not apply to residents of Quebec, Canada. THE WEB SITE, THE SITE CONTENT AND THE PRODUCTS AND SERVICES PROVIDED ON OR AVAILABLE THROUGH THE WEB SITE (EXCEPT TO THE EXTENT THE PRODUCTS OR SERVICES ARE COVERED BY A WARRANTY IN ITW Global Brands’ TERMS AND CONDITIONS OF SALE) ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS. INFORMATION PUBLISHED ON THE WEB SITE MAY REFER TO PRODUCTS, PROGRAMS OR SERVICES THAT ARE NOT AVAILABLE IN YOUR COUNTRY. CONSULT YOUR LOCAL ITW Global Brands DISTRIBUTOR FOR INFORMATION REGARDING THE PRODUCTS, PROGRAMS AND SERVICES THAT MAY BE AVAILABLE TO YOU. ITW GLOBAL BRANDS DISTRIBUTORS ARE INDEPENDENT BUSINESSES AND SET THEIR OWN PRICING AND TERMS OF SALE. NEITHER ITW GLOBAL BRANDS, NOR ANY PERSON ASSOCIATED WITH ITW GLOBAL BRANDS MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE QUALITY, ACCURACY, COMPLETENESS, USEFULNESS OR AVAILABILITY OF THE SITE CONTENT OR THE WEB SITE. SPECIFICALLY, BUT WITHOUT LIMITING THE FOREGOING, NEITHER ITW GLOBAL BRANDS, OR ANYONE ASSOCIATED WITH ITW GLOBAL BRANDS, WARRANTS OR REPRESENTS THAT THE WEB SITE, THE SITE CONTENT OR THE SERVICES PROVIDED ON OR THROUGH THE WEB SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED; THAT DEFECTS WILL BE CORRECTED; THAT THE WEB SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT THE WEB SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. ITW GLOBAL BRANDS DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

    Some Site Content is intended only to assist you with financial decisions and is broad in scope and does not consider your individual situation. Your individual situation is unique and the information and advice may not be appropriate for your situation. Accordingly, before making any final decisions or implementing any strategy, you should obtain additional information and advice of your financial advisors and other advisors who are fully aware of your individual circumstances.

    The following section does not apply to residents of Quebec, Canada.

  7. Limitation of Liability: 

    ITW Global Brands shall not be liable for any damages of any kind whatsoever arising out of your reliance on the information on the Web Site. ITW Global Brands assumes no responsibility and shall not be liable for any damages resulting from viruses that may affect your computer equipment, software, data or other property on account of your access to, use of, or browsing on the Web Site or any other linked web sites on or in the Internet generally or your downloading of any materials, data, text, images, video or audio from the Web Site or any linked web site or the Internet generally.

    IN NO EVENT WILL ITW GLOBAL BRANDS, ITS LICENSORS, SUPPLIERS, OR OTHER THIRD PARTIES MENTIONED BE LIABLE TO ANY PARTY FOR ANY DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE WEB SITE, THE SITE CONTENT, ANY SERVICES PROVIDED ON OR THROUGH THE WEB SITE OR ANY LINKED SITE, INCLUDING ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, LOST PROFITS OR DAMAGES RESULTING FROM DELAY, INTERRUPTION IN SERVICE, LOST DATA, LOSS OF USE, VIRUSES, DELETION OF FILES OR ELECTRONIC COMMUNICATIONS, OR ERRORS, OMISSIONS OR OTHER INACCURACIES IN THE WEB SITE OR THE SITE CONTENT, WHETHER OR NOT THERE IS NEGLIGENCE BY ITW GLOBAL BRANDS AND WHETHER OR NOT ITW GLOBAL BRANDS HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. IF YOUR USE OF THE MATERIALS, INFORMATION OR SERVICES FROM THE WEB SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ALL COSTS THEREOF.

    ITW GLOBAL BRANDS HOLDS THAT THE PROVISIONS OF THE “DISCLAIMER” AND “LIMITATION OF LIABILITY” SECTIONS ARE FOR THE BENEFIT OF THIRD PARTIES IN TRUST FOR EACH OF THOSE PARTIES AS THIRD PARTY BENEFICIARIES UNDER THESE TERMS OF USE. 

  8. Indemnification: 

    You agree to indemnify and hold harmless ITW Global Brands and its respective officers, directors, employees, agents, affiliates, third party information providers, licensors and others involved in the Web Site or the delivery of products, services or information over the Web Site (collectively, the “Indemnified Parties”), from and against any and all liabilities, expenses, damages and costs, including reasonable attorneys’ fees or other legal expenses, arising from any violation by you of these Terms of Use or your use of the Web Site or any products, services or information obtained from the Web Site. You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from this Website.

  9. Privacy; Protection of Personal Information: 

    ITW Global Brands’ use of your personal information and your responsibilities in connection with protecting your privacy are described in the ITW Global Brands Privacy Policy, which is incorporated by reference into these Terms of Use.

    Any passwords used for the Web Site are for individual use only. You will be responsible for the security of your password.

    You are prohibited from using any services or facilities provided in connection with the Web Site to compromise security or tamper with system resources and/or accounts. The use or distribution of tools designed for compromising security (e.g., password guessing programs, cracking tools or network probing tools) is strictly prohibited. If you become involved in any violation of system security, ITW Global Brands reserves the right to release your details to unaffiliated third parties and/or law enforcement in order to assist them in resolving security incidents. ITW Global Brands reserves the right to investigate suspected violations of these Terms of Use.

    ITW Global Brands reserves the right to cooperate fully with any law enforcement authorities with respect to any investigations involving any attempt to compromise security or tamper with system resources or with court orders requesting or directing ITW Global Brands to disclose the identity of anyone posting any messages, or publishing or otherwise making available any materials that are believed to violate these Terms of Use. BY ACCEPTING THESE TERMS OF USE YOU WAIVE AND HOLD HARMLESS ITW GLOBAL BRANDS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ITW GLOBAL BRANDS DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY ITW GLOBAL BRANDS OR LAW ENFORCEMENT AUTHORITIES.

  10. Customer Assistance Policy: 

    The business of ITW Global Brands is the sale of automotive aftermarket products. ITW Global Brands strive to meet the needs of their customers and to exceed their customers’ expectations. On occasion, purchasers may ask ITW Global Brands for advice or information about their use of ITW Global Brands’ products. ITW Global Brands responds to their customers based on the best information in its possession at that time. ITW Global Brands is not in a position to warrant or guarantee such advice, and assumes no liability, with respect to such information or advice. ITW Global Brands expressly disclaims any warranty of any kind, including any warranty of fitness for any customer’s particular purpose, with respect to such information or advice. As a matter of practical consideration, ITW Global Brands also cannot assume any responsibility for updating or correcting any such information or advice once it has been given, nor does the provision of information or advice create, expand or alter any warranty with respect to the sale of ITW Global Brands’ products. ITW Global Brands is a responsive manufacturer, but the selection and use of specific products sold by ITW Global Brands is solely within the control of and remains the sole responsibility of the customer. This section does not apply to residents of Quebec, Canada.

  11. User Submissions: 

    ITW Global Brands welcomes your comments and submissions. In consideration for ITW Global Brands permitting you to submit your content, including but not limited to images, text, and videos (“User-Generated Content” or “UGC”), to this Web Site, mobile apps, or social media pages (collectively, the “Services”), you hereby acknowledge and agree that upon submission of UGC via the Services, you shall be bound by these Terms of Use. If you do not agree to all of the terms within the Terms of Use, please do not submit UGC to us.
     By agreeing to these Terms of Use and submitting UGC, you represent and warrant that:

    • You are at least eighteen (18) years of age and are legally considered an adult in the state or country where you reside;
    • You own all copyright in the UGC, including the rights to any photograph, image or clip within your UGC;
    • You have full power and authority to agree to these Terms of Use;
    • The UGC is your own original creation (i.e., not taken from another website, social media posting, or elsewhere) and does not contain anything that violates the rights of any person or entity;
    • The UGC does not contain personally identifiable information (e.g., first and last name, addresses, email addresses, contact information or phone numbers);
    • The UGC does not contain any trademarks, logos, brand names, advertising, sponsorship, or promotional material owned by any person or entity, other than you, ITW Global Brands;
    • The UGC does not contain anything illegal, defamatory, false or misleading, obscene or offensive;
    • The UGC does not contain any advertising or promotional material or promote any product, service or other commercial activity, other than the product and/or services of ITW Global Brands;
    • The UGC does not contain harmful material such as malware, viruses, time bombs, and other computer programming routines that could damage or interfere with ITW Global Brands’ systems, programs, data, or platforms;
    • You have obtained the consent or permission from any person(s) appearing in the UGC (or owning any rights in the UGC or anything appearing therein) to provide us with the rights to use the UGC as described in these Terms of Use;
    • Your upload or post of the UGC does not violate any applicable laws or the terms or requirements of the social media platform(s) where you uploaded or posted the UGC;
    • The Licensed Parties’ (as defined below) use of your UGC as described in these Terms of Use will not violate the rights of any person or entity and will not violate any law;
    • You confirm and agree that the Licensed Parties’ use of your UGC as described in these Terms of Use does not and shall not require any payment to any person or entity and does not require additional license, authorization, approval or consent by any other person or entity; and
    • You have read and you agree to comply with all of the terms and conditions in these Terms of Use.

    By submitting UGC, you hereby grant to ITW Global Brands and its related companies, affiliates (anywhere in the world), agents, licensees, sublicensees, contractors, successors, legal representatives, assigns, and their respective retail partners, marketing or public relations agencies, and other third-party service providers (the “Licensed Parties”) a worldwide, perpetual, irrevocable, royalty-free, fully-paid, non-exclusive, freely transferable and sublicensable right to publish, release, exhibit, republish, transmit, modify, distribute, print, post, create derivative works from, and otherwise use your UGC in connection with Licensed Parties’ business and any advertising, sales and marketing activities to be determined in the Licensed Parties’ sole discretion, including but not limited to on webpages operated by the Licensed Parties, in promotional e-mails and advertisements, and in any and all other marketing, promotional and advertising initiatives, and in any media now or hereafter known, with or without your username, real name, image, likeness, voice, descriptions of you, location, or other identifying information, and/or to incorporate them in other works in any form, media or technology now known or developed in the future.

    To the extent applicable, you grant the Licensed Parties the right to use your username, real name, image, likeness, descriptions of you, location, or other identifying information, including but not limited to your voice, in connection with any use of your UGC in accordance with these Terms of Use.

    You irrevocably and unconditionally grant to us all consents or permissions of any person or entity as required by any applicable laws, including but not limited to copyright laws and related rights laws (and all other laws now or in future in force in any part of the world) which may be required for our use of the UGC and the rights you are granting us under these Terms of Use.  If requested, you agree to sign any documentation in such manner and at such location as may be required to protect, perfect or enforce any of the rights you have given to us under these Terms of Use. Additionally, you irrevocably and unconditionally waive (and agree not to enforce) all rights in the UGC, including without limitation, any moral rights or equivalent rights which you may otherwise have under any laws now existing, or which become law in the future in any part of the world. You have no right of approval or inspection and you are not entitled to any compensation.

    Whether we choose to use the UGC or not is solely our choice. We have no obligation to use the UGC and we may remove or stop using any UGC at any time, for any reason. Use of the UGC does not imply our endorsement of or any affiliation with you.

    You also permit any other users of the Services to access, view, store, re-post, or reproduce your UGC for that user’s personal, non-commercial use. The Licensed Parties will not be required to treat any UGC as confidential, and you grant to the Licensed Parties the right to edit, copy, modify, display, publish and distribute any UGC made available via the Services by you, without compensation to you or any other party submitting the UGC for you. Notwithstanding the right and license, you understand that by merely permitting your UGC to appear on the Services, the Licensed Parties are not publishers of such UGC and are merely functioning as intermediaries to enable you to provide and display UGC. Moreover, the Licensed Parties do not make any representation with respect to, nor do they endorse the accuracy, completeness, timeliness, or reliability of, any UGC displayed, uploaded, linked-to, or distributed by you or any other user.

    If you have a material connection to ITW Global Brands (such as an employee, agency, sponsored blogger/brand ambassador, compensated influencer, etc.), please be sure to let people know that when you post.
    You agree that by using the Services, you are prohibited from and agree you will not post or transmit any of the following:

    • anything that interferes with or disrupts the Services or operation of the Services;
    • anything that is vulgar, obscene, indecent, profane, or otherwise objectionable or offensive, defamatory, libelous, unlawful, threatening, abusive, harassing, misleading, or false;
    • unauthorized copyrighted materials, or any other material that infringes on the intellectual property rights, rights of publicity or personality, trade secrets, confidentiality, or privacy of others;
    • anything that encourage criminal conduct or that would give rise to civil liability or otherwise violate any law or regulation in any jurisdiction;
    • anything that harms minors;
    • anything that impersonates any other person or entity, whether actual or fictitious, or that misrepresent your affiliation with any entity; or
    • files that contain malicious code, viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer, network, or the Services.

    You also agree that by granting the Licensed Parties the right and license to use your UGC, you release the Licensed Parties that use your UGC, from any and all claims, actions or proceedings of any kind, and from any and all damages, losses, costs and expenses, including reasonable attorneys’ fees and expenses, relating to or arising out of use of your UGC as contemplated by these Terms of Use or any breach by you of these Terms of Use.

  12. Links to Third Party Web Sites: 

    The Web Site may contain link to third party sites. These are provided for the convenience of ITW Global Brands’ customers and ITW Global Brands makes no representations or warranties regarding and does not endorse the content or availability of these services or resources. Any concerns regarding these services or resources, or any link associated thereto, should be directed to the particular outside service or resource. Your use of third-party web sites is at your own risk and subject to the terms and conditions of use for such web sites. Neither ITW Global Brands, nor their affiliates, shall be liable for any damages of any kind arising out of the access or use of any site linked from the Web Site.

  13. Social Media Sites: 

    The Web Site may contain links to third party social media sites, such as Facebook, Twitter, YouTube, etc. (each, a “Social Media Forum”). ITW Global Brands makes pages available on the Social Media Forums for informational purposes only, subject to the guidelines and/or disclaimers applicable to such Social Media Forums and as set forth in ITW Global Brands’ Social Media Terms of Use.

  14. Linking to the ITW Global Brands Web Site: 

    Linking to the Web Site from a third-party web site is permitted as a courtesy. This permission to link to the Web Site does not, in any way, imply ITW Global Brands’ endorsement of the linked site. ITW Global Brands reserves the right to specifically revoke consent to link to the Web Site if ITW Global Brands determines in its sole discretion that the web site containing the link does not meet ITW Global Brands’ aesthetic or other standards.

  15. Mobile Terms:

    What are your mobile terms? When you provide us with your mobile phone number, and opt-in to the Rain-X Alerts program you agree that ITW Global Brand may send you text messages (including SMS and MMS) to that phone number. Rain-X Alerts Message frequency varies. You will receive a confirmation text message, and you may need to reply as instructed to complete registration. Message and data rates apply. Reply STOP to cancel, HELP for help. You agree to receive a final text message confirming your opt-out. You may opt-out at any time by texting the word STOP to shortcode 35201. For help, send a text message with the keyword HELP to shortcode 35201. Texts may be sent through an automatic telephone dialing system. Consent is not required to purchase our goods or services. Your carrier may prohibit or restrict certain mobile features and certain mobile features may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding these issues.

    What can I expect to receive? When you provide us with your mobile phone number and opt-in to the Rain-X Alerts, you agree that ITW Global Brand may send you promotional offers via text message (including SMS and MMS) to that mobile phone number.
    How do I sign up for these text messages? For our Rain-X Alerts Text Alerts All you have to do is text “JOIN” to 35201. Message frequency varies, message and data rates may apply, and you can always text HELP for help & STOP to cancel. When you opt-in to the service, we will send you an SMS message to confirm your signup. If at any time you forget what keywords are supported, just text HELP to 35201. After you send the SMS message HELP to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

    How do I opt out of these text messages? You can cancel the SMS service at any time. Just text STOP to 35201. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

    Will I be charged for the text messages I receive? Rain-X Alerts will never charge you for the text messages you receive; however, standard message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided through the number 35201, you can send an email to support@itwgb.com.

    Supported wireless carriers.

    United States. We are able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), NexTech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

    Canada. Bell (including NorthernTel, Solo Mobile, and Telebec), Fido, MTS, Rogers, SaskTel, Telus (including Koodo Mobile and Public Mobile), Videotron, Virgin Mobile, and Wind.

    ***This service and the carriers are not liable for delayed or undelivered messages***

  16. Worldwide Notice: 

    ITW Global Brands offers services and products in many parts of the world. The Web Site may refer to certain services or products, which are not available worldwide, without specifically limiting the offers as such. Such reference does not imply that ITW Global Brands intends to offer such service or products in all countries. The Web Site is subject only to jurisdiction of the U.S. courts, except as stated below. ITW Global Brands makes no representation that materials in the Web Site are appropriate or available for use in other locations. If you access the Web Site from other locations, you are responsible for complying with local laws.

  17. Digital Millennium Copyright Act:

    If you are a copyright owner or an agent thereof and believe that any content infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing us with the following information in writing (see 17 U.S.C §512(c)(3) for further detail):

    • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
    • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
    • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit ITW Global Brands to locate the material;
    • Information reasonably sufficient to permit ITW Global Brands to contact you, such as an address, telephone number, and, if available, an electronic mail address;
    • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law, including the law of fair use; and
    • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

    You may direct copyright infringement notifications to our DMCA Agent as follows at: DMCA.agent@itw.com

    For clarity, only DMCA notices should go to the DMCA Agent; any other feedback, comments, requests for technical support, and other communications should be directed to ITW Global Brands using the information in the “Contact” section below.

  18. Contact: 

    Please contact us at +1.855.888.1499 if you become aware of any content that may infringe the copyright of a third party or that you believe to be in violation of these Terms of Use.

  19. Governing Laws/Exclusive Jurisdiction:

    For all users outside of Quebec, Canada,  these Terms of Use shall be governed in all respects by and construed in accordance with the laws of the State of Illinois, USA, without regard to its conflicts-of-law principles. Exclusive jurisdiction over any cause of action arising out of these Terms of Use or your use of the Web Site shall be in the state or federal courts located in or near Chicago, Illinois. You agree to submit to the personal jurisdiction of such courts for the purpose of adjudicating any such cause of action.

    For all users in Quebec, Canada, these Terms of Use will be interpreted in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict-of-law provisions. You agree that in the event any claim or dispute you may have against us arising out of these Terms of Use or your use of the Web Site needs to be resolved in court, the claim or dispute must be resolved exclusively by a Provincial Court or Federal Court located in Quebec. You agree to submit to the personal jurisdiction of the courts located in Quebec for the purpose of adjudicating and such claims or disputes.

  20. Miscellaneous: 

    These Terms of Use, as they may be amended from time to time, completely and exclusively state the agreement between you and ITW Global Brands with respect to the Web Site, and no other terms that may have been communicated to you orally or in any other manner shall have any force or effect. Any cause of action you may have with respect to the Web Site must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred.

    If any part of these Terms of Use is unenforceable, the unenforceable part shall be construed to reflect, as nearly as possible, the original intentions of the parties. The other provisions of these Terms of Use shall remain in full force and effect.
    You agree that no joint venture, partnership or agency relationship exists between you and ITW Global Brands as a result of these Terms of Use or your use of this Web Site.

    A printed version of these Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

    ITW Global Brands’ failure to insist upon or enforce strict performance of any provision of these Terms of Use shall not constitute a waiver of the provision. Neither a course of dealing or conduct between you and ITW Global Brands, nor any trade practices, shall be deemed to modify these Terms of Use.

    The parties have expressly requested that these Terms of Use and all other related documents be drawn up in the English language; Les parties ont convenu expressément que la présente entente et tous les documents s’y rapportant soient rédigés en anglais.

  21. Social Media Terms of Use:

    These Social Media Terms of Use (the “Social Media Terms of Use”) are applicable to all communications, content and forums made available to you on Internet-based and electronic social media, including without limitation, Facebook, Twitter, Snapchat, Instagram, YouTube, and any other interactive websites, comment boards, blogs or “chat” forums (collectively, the “Social Media Forums”) through a registered account owned by Rain-X. You should read these terms before participating or submitting to Rain-X any content on a Social Media Forum, and by participating in our Social Media Forums you agree to be bound by the Social Media Terms of Use.

    UNDER NO CIRCUMSTANCES WILL RAIN-X OR ANY OF ITS RESPECTIVE AFFILIATED ENTITIES BE RESPONSIBLE OR LIABLE IN ANY WAY FOR (A) ANY CONTENT OR IMAGES, INCLUDING BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN THE CONTENT OR IMAGES, OR FOR ANY INJURY, DEATH, LOSS OR DAMAGE OF ANY KIND SUSTAINED BY ANY PERSON AS A RESULT OF ANY CONTENT OR IMAGES COMMUNICATED ON THE SOCIAL MEDIA FORUMS, WHETHER SUCH CONTENT OR IMAGES ARE POSTED BY Rain-X OR A THIRD PARTY AND (B) ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS ARISING OUT OF OR IN CONNECTION WITH THE AVAILABILITY, USE, RELIANCE ON OR PERFORMANCE OF ANY INFORMATION COMMUNICATED ON THE SOCIAL MEDIA FORUMS.

    1. Content on the Social Media Forums

      We will use commercially reasonable efforts to upload a Rain-X profile photo or other identifying name or logo for all official Rain-X accounts on Social Media Forums.

      You understand and agree that no content made available to you through a Social Media Forum is intended to constitute advice or to serve as a substitute for the advice of a professional, including without limitation, any safety guidelines, resources or precautions related to the installation, operation, maintenance or repair of Rain-X’s equipment or products or any other information related to any applicable safety or regulatory requirements, even if posted by Rain-X. Any reliance you place on such information is strictly at your own risk.

      In addition, you understand that we may include links to third-party webpages on a Social Media Forum, but these links are not an endorsement of those pages and Rain-X is not responsible for the content of any website or account not owned and operated by Rain-X.

      You further understand that other visitors to a Social Media Forum may post content, views, opinions, responses to questions, opinions or other content in reaction to our materials (collectively, “Third-Party Content”). You understand and agree that such Third-Party Content represents the views and opinions of and are solely the responsibility of the person submitting such content and do not necessarily reflect the opinions of Rain-X. YOU UNDERSTAND AND AGREE THAT RAIN-X IS NOT RESPONSILBE FOR ANY THIRD-PARTY CONTENT PUBLISHED, POSTED, UPLOADED, DISTRIBUTED, DISSEMINATED OR OTHERWISE TRANSMITTED BY A THIRD PARTY VIA THE SOCIAL MEDIA FORUMS.

      Rain-X reserves the right, but does not assume any responsibility, to edit or delete any Third-Party Content it deems inappropriate for a Social Media Forum and cannot ensure prompt removal of objectionable material. Rain-X has no liability or responsibility to anyone for performance or nonperformance of the activities described in this paragraph.

      RAIN-X DOES NOT WARRANT THE ACCURACY, COMPLETENESS OR USEFULNESS OF THE INFORMATION AVAILABLE ON THE SOCIAL MEDIA FORUMS. ALTHOUGH WE WILL USE COMMERCIALLY REASONSABLE EFFORTS TO POST ACCURATE INFORMATION, INCLUDING INFORMATION REGARDING LOCATIONS AND PLACES WHERE YOU CAN MEET US, WE CANNOT GUARANTEE ALL INFORMATIOJN WILL BE COMPLETELY ACCURATE OR UP-TO-DATE.

    2. Your Obligations

      We welcome your thoughts and comments on the posts, photos, videos, reels and other items that we post to the Social Media Forums, but we are not responsible for replying to any of your comments or questions, including but not limited to, product, support or service issues through the Social Media Forums. If you would like to discuss a customer service issue or question, or make a purchase, you should contact us by email at  support@itwgb.com.

      All content you post should contribute to the dialog or relate to the content posted by us.  Rain-X does not condone any form of harassment, written attacks, insults, vulgarity or indecency whether perpetrated in writing or the transmission of images or videos. You agree not to do any of the following: (1) upload to or transmit using any Social Media Forum any defamatory, indecent, obscene, harassing, violent or otherwise objectionable material, or any material that is, or may be, protected by copyright, without permission from the copyright owner; (2) use any Social Media Forum to violate the legal rights (including the rights of publicity and privacy) of others or to violate the laws of any jurisdiction; (3) misrepresent an affiliation with any person or organization; (4) upload to or transmit on any Social Media Forum any advertisements or solicitations of business; (5) upload or otherwise transmit files that contain a virus or corrupted data; (6) collect information about others (including email addresses) without their consent; (7) upload files or photos or include in a comment links that you know, or have reason to believe, cannot be distributed legally using the Social Media Forums or that you have an obligation to keep confidential; or (8) engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Social Media Forums, or which, as determined by Rain-X, may harm Rain-X or visitors to the Social Media Forums or expose them to liability.

      Your failure to comply with these Social Media Terms of Use may result in the termination of your access to one or more of Rain-X’s Social Media Forums.

  22. Last updated: January 01, 2024, at ITW Global Brands, 16200 Park Row, Suite 120  Houston, TX 77084